Maintenance Services
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Maintenance Deals When Purchase Select Chargers
Maintenance
1. Manage on-site repairs to minimize downtime and optimize on-site repair costs. Runaway repair costs can easily ruin the ROI of your EV charger investment.
2. Manage scheduled preventative maintenance tasks and track the fail/pass of various types of inspections. If inspections are not carried out, exception handling needs to ensure compliance with operational, electrical, and potential government uptime regulations.
3. Ensure visibility and control for tracking uptime and performance by site and by asset.
4. Track the SLA performance of regional suppliers that install, maintain, and repair chargers.
5. Provide business intelligence reporting. Good, clean operations data can produce accurate business insights, which drive sound business decisions.
A more advanced maturity model for EV charger operations can ease the headaches for other areas, such as tracking repairs tied to insurance claims (yes, someone will run into a charger with their car), dealing with supply chain issues, avoiding excessive downtime on EV chargers by knowing where spares exist and being aware of the lifespan of charging station assets to have long-range visibility in budget planning replacements.
Annual maintenance contract (AMC)
An AMC covers basic maintenance needs and checks that everything is in good working order. An AMC has a lower routine cost but does not cover additional expenses that could arise if repairs are needed.
Comprehensive maintenance contract (CMC)
A CMC, as the name implies, is far more thorough. It covers itemized replacement parts, labor, or other costs that could come up while undergoing routine maintenance. Blanket agreements like these are more costly but ensure that there are no additional costs to bear.
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